It also deals with advertising and marketing, price information, estimates, final accounts and publicity.
Funeral Director Members of the Association are bound by this robust Code of Practice – the terms of which incorporate twelve key principles – and is strictly monitored by a team of Standards and Quality Managers to ensure compliance.
Full details are available in a pdf of the Code_of_Practice, which you can view or download from the highlighted text. Or if you like we will send you a copy or, pop in and have a coffee, and we will give you this and other leaflets that we keep in the office. Don’t worry, we won’t try to sell you a funeral plan!